Table of Contents

Product lifecycle

Product lifecycle policies establish clear and predictable guidelines for expectations of product support and servicing. The policies help customers manage their support requirements. The policies also allow both product planning and information technology planning in organisations based on knowledge of the support timelines for our products.

Our products have the following support lifecycle stages:

  • Pre-Release During this period as the product is gaining features breaking changes may occur and stability will improve over time.
  • Mainstream Support During this period the product is stable, and we may introduce new features and fixes as necessary.
  • Extended Support During this period no new features will be introduced, only critical/security problems will be addressed.
  • Retired On-premises products and M365 hosted services may continue to work without support, and online services hosted by Altus will no longer function.
Product Pre-Release Mainstream Extended Retired
Altus for Word 1-Jan-2024 1-Aug-2024
Altus for Project 1-Jan-2024 1-Aug-2024
One Task List 16-Feb-2021 16-Feb-2022
Altus 5-Feb-2021 24-Feb-2021
Sensei Hub 1-Sep-2015 1-Sep-2015
Altus PFTW Edition 13-Apr-2020 10-Jun-2020 24-Feb-2021 26-May-2025
Reporting Hub 1-Sept-2015 1-Sept-2015 1-Jan-2021 2-Apr-2026*
Integration Hub 1-Sept-2015 1-Sept-2015 1-Jan-2021 2-Apr-2026*
Empower PPM 1-Sept-2015 1-Sept-2015 1-Jan-2021 2-Apr-2026*
Project Online Sync Word (POSW) 23-Mar-2018 23-Mar-2018 1-Jan-2021 2-Apr-2026*
Project Group Integration (PGI) 11-Apr-2019 11-Apr-2019 1-Jan-2021 2-Apr-2026*
PPM Essentials 31-Jul-2015 31-Jul-2015 1-Jan-2021 2-Apr-2026*
Resource Heatmaps 1-Jun-2017 1-Jun-2017 1-Jan-2021 2-Apr-2026*
Portfolio Advisor 26-Jan-2016 26-Jan-2016 10-Jun-2020 2-Apr-2026*
Bulk Update 26-Jan-2016 26-Jan-2016 10-Jun-2020 2-Apr-2026*
Jumpstart Online 26-Jan-2016 26-Jan-2016 1-Jun-2019 2-Apr-2026*
Workflow Visualisation 26-Jan-2016 26-Jan-2016 1-Jun-2019 2-Apr-2026*
Learning Hub 22-Jan-2019 22-Jan-2019 10-Jun-2020 10-Jun-2020 (US)
Jumpstart for Project Server 26-Jan-2016 26-Jan-2016 1-Jan-2020 13-Jul-2021 (AU)
DataMiner for Project Server 1-Jan-2010 1-Jan-2010 1-Jan-2020 13-Jul-2021 (AU)
Time Reporter Mobile App 1-Jan-2010 1-Jan-2010 1-Jan-2020 1-Jun-2020 with exceptions 2-Apr-2026*
Schedule Analyzer 26-Jan-2016 26-Jan-2016 10-Jun-2020 10-Jun-2020 (US)
Project Dashboard 26-Jan-2016 26-Jan-2016 10-Jun-2020 10-Jun-2020 (US)
InSite (Bespin) 1-Sept-2014 1-Sept-2014 1-Sept-2015 1-Aug-2019 (AU)
Project Entity Importer (PEI) 1-Jan-2010 1-Jan-2010 1-Jan-2020 13-Jul-2021 (AU)
Bulk Publish 1-Jan-2010 Retired

Reporting Hub Retirement

Microsoft Project Online was released in 2013, and since then we have been enhancing its reporting capabilities via the Reporting Hub service. Unfortunately Microsoft has decided to deprecate certain key features that the Reporting Hub relies on. The Altus Reporting Hub service will be retired in part due to Microsoft announcing the retirement of the following underlying technologies:

  • Azure ACS: Used to authenticate the Reporting Hub.
  • SharePoint Add-ins: Used to show Reporting Services Paginated Reports and Power BI Reports.
  • SharePoint 2013 Workflows: Used to advance projects from one Stage to another.
  • SharePoint Remote Event Receivers: Used to update the Reporting Hub in real-time in relation to changes.
  • SharePoint Designer: Used to author Project Workflows

If you are a current Altus Reporting Hub customer, you are encouraged to transition from Project Online to an alternative like Altus - please talk to your existing Project Online partner or contact an Altus Partner near you to plan your transition.

For reference, the following are the technical details of the retirements from Microsoft:

Azure ACS retirement in Microsoft 365:

"Azure ACS will stop working for new tenants as of November 1st, 2024 and it will stop working for existing tenants and will be fully retired as of April 2nd, 2026. This applies to all environments including Government Clouds and Department of Defence."

SharePoint Add-In retirement in Microsoft 365:

"SharePoint Add-Ins will stop working for new tenants as of November 1st, 2024 and they will stop working for existing tenants and will be fully retired as of April 2nd, 2026. This applies to all environments including Government Clouds and Department of Defence."

Multiple Altus products rely on these technologies and must follow the same schedule for retirement. We understand that this may pose challenges for our customers, but we are committed to providing ample time for continuity planning.

Frequently Asked Questions

What parts of the Reporting Hub are affected?

Three key technologies are being retired; are Azure ACS (Access Control System), Remote Event Receivers and SharePoint Add-in's. The Reporting Hub utilises Remote Event Receivers authenticated by ACS in order to collect data, and SharePoint add-ins to display embedded reports to end users. Once these technologies are decommissioned, this functionality will also fail.

But Microsoft has newer technologies to replace these retirements, why aren't you using them?

Although Microsoft offers newer technologies—such as SharePoint Framework as a replacement for Add-ins and Entra ID to substitute for some ACS use cases — there is no complete replacement for ACS or Remote Event Receivers. The retirement of ACS, Add-Ins, RERs and Workflows represents just a part of the broader wave of technology retirements affecting Project Online end-users. By April 2026, it is anticipated that additional technology retirements will further impact the platform. Consequently, even if we were to adapt parts of the Reporting Hub, the discontinuation of other technologies by Microsoft would adversely affect the end-user experience to such an extent that maintaining the platform's viability would become impractical.

For more information on other Microsoft deprecation announcements that affect Project Online see:

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